McDonald's Delivery

Privacy Policy

Effective September 22, 2026

McDonald's Delivery respects the privacy of customers, applicants, and visitors. This policy explains the information we collect through mcdonaldsdelivery.org, our online forms, and the customer shipment portal, and how we use it. A form hosted by another provider may also be subject to that provider's privacy notice.

Information we collect

When you contact us, request a quote, or register as a customer, you may provide your name, company, email, phone number, addresses, billing contact details, shipment requirements, freight descriptions, and messages.

When you apply for a driving position, you may provide contact details, work and driving history, license and qualification information, accident and violation history, and any resume or documents you choose to upload. Our site links to an application hosted by Jotform. If you use it, review the information shown there before submitting.

Authorized customer portal users may provide account information and interact with shipment records, shipment documents, delivery details, and billing information. Our site and service providers may also receive technical information such as browser type, device information, IP address, pages visited, and sign-in or security activity.

How we use information

We use information to respond to inquiries, prepare quotes, arrange and document transportation services, administer customer accounts and the shipment portal, communicate about shipments and billing, review job applications, maintain site security, troubleshoot problems, and meet applicable business or legal obligations.

When information is shared

We share information with staff who need it for these purposes and with providers that support hosting, online forms, email, dispatch, shipment tracking, document storage, and accounting. Shipment details may be shared with the parties involved in arranging, performing, receiving, or paying for a shipment. Applicant information may be shared with service providers involved in screening or qualification when appropriate. We may also disclose information when required by law or to protect our rights and operations.

Cookies and site technology

Our website and its providers may use cookies or similar technology for site operation, sign-in, security, and performance. You can manage cookies through your browser, though some site or portal features may not work as intended if you block them.

Retention and security

We keep information for as long as reasonably needed for the purposes described here, including operations, records, disputes, and applicable legal requirements. We use administrative and technical measures intended to protect information, but no electronic system can guarantee absolute security.

Your choices

You may contact us to ask about information you have submitted, request a correction, or ask us to delete it. We will review requests in light of our operational and legal obligations. You can also choose not to submit optional form fields or contact us by phone or email instead.

Other websites

Links to third-party sites, including an externally hosted employment application, lead to services with their own privacy practices. We encourage you to review their notices.

Updates and contact

We may update this policy as our services or practices change. The effective date above identifies this version. For privacy questions, contact dispatch@mcdonaldsdelivery.net or write to McDonald's Delivery, PO Box 1291, Warsaw, IN 46581.